We know your personal information is important to you and it is also important to us and this is why we decided to follow the European General Data Protection Regulation (GDPR), not only for European individuals, but for all individuals regardless of nationality. This Privacy Statement tells you how we use your personal information and explains your rights around how we use it. Please read this Privacy Statement to understand how and why we use your personal information. If you give us personal information about another individual, please make sure you have their permission and please make them aware of this Privacy Statement as it applies to them.
We store data relevant with the service we facilitate for a venue:
Depending on the service you use, we might ask you for:
We do not store credit card numbers. All our processing is tokenized, meaning the credit card information is sent to a processor that returns to us a token used to refer to that transaction or credit card. This token also stores some identifiers like the last 4 digits of your credit card, but we have no means of getting your credit card information as it resides solely with the processor. We also create a billing fingerprint for the sole purpose of detecting suspicious activities across venues.
We are a data processor as we store and process data on behalf of venues. Your data will not be shared with anybody outside the venue for which you provided information.
UrVenue is a cloud-based system and might use one of the following cloud providers depending on the venue and services used:
Personal Data breaches will be reported within 72 hours. We will report to authorities, including the state of Nevada Gaming Control Board and other regulatory bodies concerned, what has been stolen and what countermeasures have been taken. Depending on the depth of the information stolen, we might directly contact the individuals about the breach.
By providing proof of identity, we will send you all the information we hold about you across our venue customers. If you find any information factually incorrect, you are able to update it. We will forward your request for information as well as your updated information to our venue customers in the event they have your profile in an external system.
To get a copy of your information or update your information, email us at: firstname.lastname@example.org. Remember, we will need proof of identity.
We will keep improving your data protection in the future by adding easy tools to review and update your data yourself as well as add additional security layers as technology allows it. We will also keep up to date on privacy regulations worldwide so we can be compliant with the strictest guidelines similar to the European GDPR we are in compliance with.